CITIZEN CHARTER

A Model Citizen Charter has been setup for the convenience of General Public.

FOR THE INFORMATION OF GENERAL PUBLIC OF ROHRU CITY
A- (i) Building

a)

Issue of Bill

ANNUALY

b)

Deposit of Bill

With in 10 days from the date of receipt of bill

c)

Mode of Payment

In Cash or By Cheque.

  (ii) Complaints


a)

Lodging of compliaint

In the Municipal Council Office on telephone No. ..............

b)

Attending /disposal of complaint

Within 2 days from the receipt of compliaint

c)

Mode of Payment

In cash or by Cheque.

B- (i)Sewarage Connection


a)

Supply of application form

All working days between 10:00 A.M. to 5:00 P.M.

b)

Acceptance of application

All working days between 10:00 A.M. to 5:00 P.M.

c)

Acknowledgement of application

On the spot

d)

Intimation to applicant in case of deficiency in application

Within 7 days from the receipt of application

e)

Supply of challan for depositing connection fees

On any working days between 10:00 A.M. to 5:00 P.M.

f)

Depositing  of fees

From 10:00AM to 5:00P.M. in the Municipal Office  on any working day

g)

Mode of Payment

In cash or by Cheque